This Privacy Policy applies to techmagnetics.com, our API documentation portal, sandbox environment, and customer dashboard. It should be read alongside our Cookie Policy and Terms of Service.
1. Introduction
Tech Magnetics provides real-time sports data, odds feeds, and trading infrastructure to sportsbook operators, media platforms, and trading desks. In delivering these services, we collect and process certain personal data from website visitors, registered developers, and customer accounts. This policy describes that process in plain language.
Just as live sports data is captured the instant a play happens, we collect account and usage data only at the points needed to deliver our service.
2. Scope of This Policy
This Privacy Policy covers our processing of personal data collected through our website (techmagnetics.com), our API documentation portal, sandbox environment, customer dashboard, and related communications (such as emails and support requests). It does not apply to third-party services or websites that we link to, which have their own privacy policies.
3. Information We Collect
We collect different categories of data depending on how you interact with us:
| Category | Examples | Source |
|---|---|---|
| Account Data | Name, work email, company name, role | Provided at sign-up |
| Usage Data | API call volume, endpoints accessed, request timestamps | Collected automatically |
| Technical Data | IP address, browser type, device identifiers | Collected automatically |
| Billing Data | Billing address, invoice history, plan tier | Provided at checkout |
We do not collect or process payment card numbers directly; these are handled by PCI-compliant third-party payment processors.
4. How We Use Your Information
- Provisioning and securing your API keys and dashboard access
- Monitoring API usage to enforce rate limits and plan entitlements
- Processing billing, invoicing, and account management
- Responding to support requests and technical inquiries
- Improving documentation, sandbox tooling, and product reliability
- Detecting fraud, abuse, or violations of our Terms of Service
5. Legal Bases for Processing
Where applicable data protection law requires a legal basis, we rely on one or more of the following: performance of a contract (delivering the service you signed up for), legitimate interests (such as fraud prevention and service improvement), and, where required, your consent (such as for non-essential cookies, covered separately in our Cookie Policy).
6. Information Sharing & Disclosure
We do not sell personal data. We may share limited data with:
- Infrastructure and hosting providers that support our API and dashboard
- Payment processors for billing purposes
- Analytics and support-tooling providers, under confidentiality obligations
- Regulators or authorities where legally required to do so
7. Data Retention
We retain account and billing data for as long as your account is active, and for a limited period afterward to meet accounting, legal, and dispute-resolution obligations. Usage and technical logs are generally retained for shorter periods, consistent with operational and security needs.
8. International Data Transfers
As our infrastructure and clients span multiple regions, personal data may be processed in countries other than your own. Where required, we put appropriate safeguards in place to protect data transferred internationally.
9. Security Measures
We apply industry-standard safeguards including encryption in transit, access controls on internal systems, and regular review of our infrastructure. No system can be guaranteed 100% secure, but we work continuously to reduce risk across our API, dashboard, and sandbox environments.
10. Your Privacy Rights
Depending on your location, you may have rights over your personal data, including:
11. Cookies & Tracking
We use cookies and similar tracking technologies to improve our website and services. For full details on our use of cookies, including how to manage your cookie preferences, please see our Cookie Policy.
12. Children's Privacy
Our services are intended for business use by sportsbook operators, media companies, and trading desks, and are not directed at children. We do not knowingly collect personal data from individuals under the age of 18.
13. Third-Party Services & Links
Our website and documentation may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies before providing any personal data.
14. Enterprise Customer Data
For enterprise customers, we process data strictly in accordance with our agreement, which may include additional data protection terms. This Privacy Policy applies to our standard processing practices; enterprise agreements may include custom provisions on data processing, retention, and security.
15. Changes to This Policy
We may revise this Privacy Policy periodically to reflect changes in our practices or legal obligations. Material updates will be reflected by changing the "Last updated" date at the top of this page.
Questions about your data?
Our Data Protection contact is available to answer privacy-related requests.
16. Contact Our Privacy Team
If you have questions about this Privacy Policy, or wish to exercise any of your data rights, please reach out through our Contact page. For details on cookies specifically, see our Cookie Policy, and for general usage terms see our Terms of Service.