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Our Commitment

Responsible Gambling Policy

Tech Magnetics is a B2B sports data infrastructure provider. We do not operate consumer-facing betting products. However, we recognise that the data we supply powers platforms used by millions of people — and we take our responsibility to promote safer betting experiences very seriously.

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Last Updated: 1 June 2026 · Effective: 1 July 2026

Our Position

A B2B Infrastructure Provider Committed to Safer Betting

Tech Magnetics provides real-time sports data, odds feeds, and trading infrastructure to licensed, regulated operators worldwide. We do not operate any consumer-facing betting, gaming, or gambling services. We do not accept bets or wagers of any kind from consumers.

However, because the data and infrastructure we provide are embedded within consumer-facing platforms used by millions of people globally, we recognise our obligation to promote responsible gambling, player protection, and safer betting experiences across our entire supply chain.

Who this policy applies to: This policy applies to all employees, contractors, partners, and affiliates of Tech Magnetics, and serves as a public statement of our commitment to responsible gambling. It also outlines the obligations we place on our operator partners through our standard Data Supply Agreement.

Responsible gambling and player protection commitment — Tech Magnetics

Our Commitment

  • We supply data exclusively to licensed, regulated operators
  • We contractually require responsible gambling tools
  • We actively support operator compliance efforts
  • We monitor for suspicious activity and match-fixing
Our Principles

Seven Core Commitments to Responsible Gambling

These principles guide every product decision, partnership agreement, and data supply contract we enter into.

Licensed Operators Only

We supply sports data exclusively to operators holding valid, current licences from recognised gambling regulatory authorities. Non-licensed entities are denied access.

No Underage Access

Our API Terms of Service strictly prohibit the use of our data feeds to power services accessible to persons under 18, or under the minimum legal gambling age of the jurisdiction of operation.

Sports Integrity & Match Integrity

Tech Magnetics monitors trading patterns across our in-play data feeds for statistical anomalies that may indicate suspicious activity, and cooperates with integrity units and regulatory authorities.

Data Privacy & GDPR Compliance

All data processed through our infrastructure adheres to GDPR (EU) 2016/679, UK GDPR, and applicable international data protection frameworks. We are registered as a data processor.

Transparency in Data Supply

We publish clear documentation on data sources, collection methodologies, latency tolerances, and update frequencies. Operators receive full audit trails for every data event delivered.

Supporting Player Protection Tools

Our API contracts require operator partners to maintain active responsible gambling tools — including deposit limits, session time alerts, self-exclusion systems, and access to certified support organisations.

Sportsbook operator responsible gambling tools and player protection dashboard

What We Require from Every Operator Partner

Our standard B2B agreement contains binding obligations. Operators using our data must maintain active responsible gambling systems that meet or exceed local regulatory requirements.

  • Active self-exclusion system (GamStop or local equivalent)
  • Mandatory deposit and loss limit functionality
  • Session time tracking with visible alerts
  • Problem gambling signposting on all pages
  • Age verification at registration and payment
Partner Requirements

Contractual Responsible Gambling Obligations

Every operator that integrates our API infrastructure must accept our Responsible Gambling Addendum — a legally binding schedule within our Data Supply Agreement. This addendum is updated annually to reflect the latest guidance from the UK Gambling Commission, MGA, and GamCare.

Self-Exclusion Integration

Partners must implement GamStop (UK), GAMSTOP-equivalent or local self-exclusion scheme. Our API contracts specify minimum 6-month exclusion periods and permanent self-exclusion options.

Deposit & Loss Limit Systems

All operators must offer daily, weekly, and monthly deposit limits — which cannot be increased without a 24-hour cooling-off period — and a loss limit feature accessible without friction from user account settings.

Session Time Alerts & Reality Checks

Operators are required to display session duration alerts at 30-minute intervals, allow customers to set session time limits, and include a visible session clock within the betting interface.

Problem Gambling Signposting

Prominent links to GamCare, BeGambleAware, Gambling Therapy, and jurisdiction-specific equivalents must appear in the website footer, account area, and on every odds-displaying page served through our widgets.

Age Verification at Multiple Touchpoints

Robust age verification is mandatory at registration, before first deposit, and before accessing live in-play betting features. Our data feeds are contractually restricted from being delivered to platforms without verified age-gating.

Regulatory Standards

Certifications & Accreditations

Tech Magnetics undergoes independent annual audits across information security, data processing, and compliance disciplines. The following certifications are current and publicly verifiable.

Regulatory compliance team reviewing certifications — Tech Magnetics
ISO / IEC 27001:2022 — Information Security Management

Our information security management system (ISMS) covering all systems, infrastructure, and data pipelines is independently certified to the ISO 27001:2022 standard. Recertified June 2026, valid through June 2029.

GDPR & UK GDPR — Data Protection Compliance

Registered as a data processor under UK ICO registration ZA889441 and EU representative in Ireland. Full DPIA and ROPA documentation maintained and available to operator partners upon request under NDA.

Malta Gaming Authority (MGA) — B2B Critical Supply Accreditation

Recognised as a critical gaming supply provider by the MGA, covering real-time odds feeds and data supply services to MGA-licensed operators. Accreditation number MGA/B2B/672/2021.

UKGC Third-Party Supplier Standards — Verified

Tech Magnetics meets the UK Gambling Commission's published standards for third-party data suppliers operating within the British gambling ecosystem. Annual declaration submitted and confirmed.

SOC 2 Type II — Security, Availability & Confidentiality

Our SOC 2 Type II audit — covering security, availability, and confidentiality trust service criteria — was completed by an AICPA-accredited firm. Report available to enterprise clients under NDA.

For Individuals

Concerned About Your Gambling?

If you or someone you know uses a platform powered by sports data — including our operator partners' products — we encourage honest self-reflection. Answer the questions below to understand if support may be helpful.

Check any statements that feel true for you:

This is not a clinical diagnostic tool. If you are concerned about your gambling, please speak with a trained counsellor. All resources listed on this page are free and confidential.

Resources

Tools for Responsible Gambling

The following player protection tools are available on responsible operator platforms. If you do not see them, we encourage you to ask your operator or switch to a more accountable provider.

Deposit Limits

Set daily, weekly, or monthly deposit limits to control how much you can fund into your account. Limits cannot be increased instantly — a cooling-off period is required.

Session Time Limits & Reality Checks

Set a maximum session duration and receive regular reality check alerts to remind you how long you have been betting. This helps maintain awareness and prevents extended sessions.

Self-Exclusion & Cooling-Off

Self-exclude from a platform for a chosen period (from 24 hours to permanent). This blocks all access to betting services for the duration. Cooling-off periods allow shorter breaks.

Account Closure

If you feel you need a permanent break, you can request account closure. Your operator must close your account, block access, and ensure you cannot reopen it without a formal process.

Are You in Crisis Right Now?

If you are experiencing severe distress, financial crisis, or feelings of hopelessness related to gambling — please reach out immediately. Help is available 24 hours a day, 7 days a week, and is completely confidential.

GamCare: 0808 802 0133 Gamblers Anonymous
Free & Confidential

Support Organisations Worldwide

These organisations provide free, confidential counselling and support for problem gambling. Tech Magnetics requires all operator partners to display links to relevant local resources.

🇬🇧
GamCare
0808 802 0133 gamcare.org.uk

The UK's leading provider of information, advice, and support for anyone affected by gambling harms. Free National Gambling Helpline, live chat, and face-to-face counselling.

24/7 Helpline
🌍
BeGambleAware
0808 8020 133 begambleaware.org

A registered charity funding research, education, and treatment for gambling-related harm. Live chat, self-help tools, and referral to local treatment providers across the UK and Ireland.

24/7 Live Chat
🌐
Gambling Therapy
Online & App gamblingtherapy.org

A free global online support service offering practical advice and emotional support. Available in 15 languages with support for individuals and affected family members internationally.

Global · 15 Languages
🇮🇪
Problem Gambling Ireland
1800 936 725 problemgambling.ie

Ireland's dedicated gambling support helpline providing free, anonymous, and confidential support for people experiencing problems with any form of gambling, including sports betting.

Mon–Sun 9AM–10PM
🇺🇸
NCPG — USA
1-800-522-4700 ncpgambling.org

The National Council on Problem Gambling provides the US national helpline, offering crisis help and referral to treatment providers in all 50 states, 24 hours a day.

24/7 · Text "GAMBLER" to 800-522-4700
🇦🇺
Gambling Help Online — AUS
1800 858 858 gamblinghelponline.org.au

Australia's free 24/7 national gambling helpline and online counselling service, operated by state-based gambling help services in partnership with the Australian government.

24/7 Phone & Chat
🇩🇪
BZgA — Germany
0800 1 372 700 bzga.de

The German Federal Centre for Health Education offers a free, anonymous gambling addiction helpline (Spielsucht) in German, available to anyone affected by problem gambling across the DACH region.

Mon–Thu 10AM–10PM, Fri 10AM–6PM
🌍
Gamblers Anonymous
0330 094 0322 gamblersanonymous.org.uk

A fellowship of men and women who share experience, strength, and hope with each other that they may solve their common problem. Over 1,400 meetings worldwide. International chapters available.

Meetings 7 Days a Week
Questions?

Frequently Asked Questions

Answers to common questions about our responsible gambling policy and approach.

Responsible gambling means maintaining safe, enjoyable betting experiences by providing tools and support to keep it fun. It includes deposit limits, self-exclusion, reality checks, and access to support.

This policy is for Tech Magnetics employees, partners, and enterprise customers. It is also a public statement of our commitment for industry regulators, integrity bodies, and the wider sports technology community.

Warning signs include betting more than intended, chasing losses, hiding gambling from others, feeling irritable when not betting, or using gambling to escape stress. If you notice any of these, seek support.

Yes. Responsible operators offer deposit limits as a standard tool. These can be set daily, weekly, or monthly and cannot be increased without a cooling-off period. Check your platform's account settings.

Yes. Self-exclusion is a feature on regulated platforms. It blocks access for a chosen period (from 24 hours to permanent). We strongly encourage operators to provide permanent self-exclusion options.

Reality checks are pop-up alerts that appear during a session, showing you how long you have been betting. They help maintain awareness and prevent extended, unchecked sessions.

Yes. You can request account closure at any time. Responsible operators will close your account, block access, and prevent re-opening without a formal process.

A cooling-off period is a short break from betting, typically 24 hours to 7 days. It temporarily blocks access to all betting services and helps you take time to reassess your gambling habits.

Tech Magnetics is ISO 27001 certified and GDPR compliant. All data is encrypted in transit and at rest. We process data only for authorised purposes and never sell or share personal data.

No. Tech Magnetics is a B2B infrastructure provider. We do not operate consumer-facing betting services. We supply data to licensed operators who are responsible for their own consumer engagement.

We monitor trading patterns across our live data feeds for anomalies that could indicate match fixing. We cooperate with integrity units, sports governing bodies, and regulatory authorities.

Yes. Responsible platforms allow you to set session time limits and receive regular reality check alerts. These tools help you maintain control over how long you spend on betting activities.

If you are a Tech Magnetics partner or customer, please contact your account manager or our support team at support@techmagnetics.net. For help with problem gambling, use the helplines listed above.

After self-exclusion, your account is blocked for the selected period. You cannot place bets, deposit, or log in. The platform should also prevent new account creation using your details.

We require our operator partners to offer loss limits alongside deposit limits. This is a contractual obligation in our standard Data Supply Agreement.

The minimum legal age for betting is 18 in most jurisdictions. We contractually prohibit the use of our data for services accessible to underage individuals and require robust age verification.

We are ISO 27001 certified and GDPR compliant. All data is encrypted, access is controlled, and we never sell or share personal data. Full details are in our Privacy Policy.

GamStop is a UK self-exclusion scheme that allows individuals to block all UK-licensed betting and gambling websites for a chosen period. We require our UK operator partners to integrate with GamStop.

If you are concerned about an operator's behaviour, you can report it to the relevant regulator (e.g., UKGC, MGA). You can also contact our compliance team at compliance@techmagnetics.net.

Visit the websites of GamCare, BeGambleAware, Gambling Therapy, or your local regulatory authority. You can also contact our team for further information about our responsible gambling approach.
For Operators & Partners

Compliance Documentation Available on Request

Enterprise partners can request our full ISO 27001 certificate, SOC 2 Type II report, GDPR records of processing, and Responsible Gambling Addendum template by contacting our compliance team.

  • ISO 27001 Certificate
  • SOC 2 Type II Report (NDA)
  • GDPR ROPA Extract
  • RG Addendum Template
compliance@techmagnetics.net Book a Compliance Call

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